Virginia Beach Custom Saunas
Privacy Policy
This Privacy Policy explains how information may be collected, used and handled when you visit our website or contact Virginia Beach Custom Saunas.
Virginia Beach Custom Saunas respects the privacy of website visitors and customers. By using this website or submitting information through our contact forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request information, request a quote, submit a website form or otherwise communicate with us.
This information may include:
- Your name
- Email address
- Telephone number
- City or project location
- Information about your sauna project
- Messages or other information you choose to provide
Our website and service providers may also automatically collect certain technical information, such as browser type, device type, IP address, referring pages and website usage information.
2. How We Use Information
Information collected through this website may be used to:
- Respond to questions and quote requests
- Communicate about a potential or existing sauna project
- Schedule or coordinate project consultations
- Provide customer service
- Operate and improve our website
- Understand how visitors use our website
- Maintain records related to inquiries and customer communications
- Protect the website and our business from misuse or fraudulent activity
- Comply with applicable legal obligations
3. Phone, Email and Text Communications
If you provide your telephone number or email address, we may use that information to respond to your inquiry and communicate with you about the services or project you requested.
If you separately provide consent to receive text messages, we may send text messages in accordance with the consent presented when your information is collected. Message and data rates may apply. Message frequency may vary.
You may opt out of text messages by replying STOP to a message. You may reply HELP for assistance.
4. Cookies and Website Technologies
This website may use cookies and similar technologies that help operate the site, remember preferences, measure website activity and understand how visitors interact with our pages.
Depending on the technologies enabled on the website, information may be processed by analytics, advertising, communications or website-platform providers.
You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.
5. Service Providers
We may use third-party companies and technology providers to help operate our website, process contact forms, manage customer communications, provide hosting, analyze website activity and support other business functions.
These providers may process information as necessary to perform services on our behalf or as otherwise permitted by their applicable terms and privacy practices.
6. How Information May Be Shared
We may share information with service providers, contractors or other parties when reasonably necessary to respond to an inquiry, evaluate or perform a project, operate our business or provide requested services.
Information may also be disclosed when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate fraud or security concerns, or protect the safety of our business, customers or others.
7. Mobile Information
Mobile information collected for text-message communications will not be sold or rented for third-party marketing purposes.
Text-message opt-in information and consent will not be shared with third parties for their own marketing purposes. Information may be provided to service providers that help us deliver and support communications.
8. Data Security
We use reasonable administrative and technical measures intended to protect information associated with our website and business communications.
However, no internet transmission, electronic communication or storage system can be guaranteed to be completely secure.
9. Data Retention
We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements and comply with applicable legal obligations.
10. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding personal information, which may include requesting access to, correction of or deletion of certain information.
You may contact us using the information below if you have a privacy-related question or request.
11. Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content or security of third-party websites.
12. Children's Privacy
This website and our services are not directed to children under the age of 13, and we do not knowingly seek to collect personal information from children under 13 through this website.
13. Changes to This Privacy Policy
We may revise this Privacy Policy when our website, business practices, technology or legal requirements change. The current version posted on this page will govern use of the website.
Privacy Questions
If you have questions about this Privacy Policy or information
submitted through our website, contact:
Virginia Beach Custom Saunas
5257 Cleveland St #100
Virginia Beach, VA 23462
(757) 799-4455